Last week Wednesday, afternoon just after 4:30PM, I received a crisis call from an attorney’s office. The notary they scheduled for their 4:30PM appointment cancelled at 4:20PM. The documents requiring notarization were estate planning documents, a trust and grant deed. The client drove to Santa Clara, California from Fremont, California (about 25 minutes, with rush hour traffic it’s more than double). The attorney drove from her law firm’s main office in Gilroy, California to their office in Santa Clara, California (about a 45 minute drive, with rush hour traffic double the time). I arrived within 20 minutes of their call to notarize the estate planning documents.

Another time I received a call from the adult son of his dying father. They needed to have life insurance documents notarized and the scheduled notary did not show up. Certainly, the additional stress of scrambling around to find another notary was the last thing they needed.

One time a business called with a time sensitive document signed by one of their executives that required notarization. They were in a pinch, as the planned notary did not show up.

Another time, I received a call from a frantic mortgage broker, the borrower needed to sign her date sensitive loan documents. She missed a day of work to be available to sign the documents. She could not afford to miss her rate lock due to a no-show notary.

Occasionally, I receive these crisis calls because the scheduled notary did not show up.

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